Please feel free to share your questions, concerns and suggestions by filling out the form provided below. Please allow 48 business hours for a response. We look forward to providing you the support you need.
Point of Contact
The Vox and Coal Company Headquarters
11856 Balboa Blvd # 515
Granada Hills, Ca 91344
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The purchase must be unused and in its original condition with the original packaging.
If your purchase arrives defective or damaged, please contact us immediately at corporate@voxandcoal with a description and image of the damage, and we will get back to you right away.
Due to the high demand for our products, please allow between 2 to 5 days for your order to arrive depending on location.
When placing your order, please allow up to 1-2 business days for your order to be processed. We ship the packages as soon as possible. Once your order has been shipped, you will receive an email notification.
Still have a question ?
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-To our creative community. We support your passion, lifestyle and we are always looking to partner and collaborate.
-If you have wholesale inquiries we are happy to accommodate!